topic Re: Christmas gift delayed delivery in Archived Posts

Christmas gift delayed delivery

Sammi4 — Tue, 03 Dec 2019 09:40:12 GMT

So got trackng info saying my switch was dispatched only yo wake up to message from DHL saying its delayed contact sender. Tried ringing g kondor but both there number arnt ringing its like there disconnected anyone else have this proble. Ee can't help Nd dhl cant help

Re: Christmas gift delayed delivery

Leanne_T — Tue, 03 Dec 2019 12:20:08 GMT

Hello there @Sammi4

Thanks for coming to the community.

I am sorry to hear your delivery has been delayed.

You can email Kondor at - customerservice@kondor.co.uk they will be able to get this looked into for you.

Let us know how you get on.

Leanne.

Re: Christmas gift delayed delivery

vg2019 — Wed, 11 Dec 2019 16:20:14 GMT

Did you get anywhere with this after emailing them?

Re: Christmas gift delayed delivery

Chrissie40 — Wed, 11 Dec 2019 16:37:45 GMT

I have had same thing today and emailed. Did your delivery ever turn up?

Re: Christmas gift delayed delivery

Dibley90 — Sun, 05 Dec 2021 15:30:34 GMT

I placed an order for a switch on 20th Nov. I received the initial email saying that the order had been placed but up until now I have no update. Its a couple of weeks to Xmas. Any chance?

Re: Christmas gift delayed delivery

James_B — Sun, 05 Dec 2021 15:41:59 GMT

Hi @Dibley90,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check the status of your order if you get in touch.

Thanks

James