https://community.ee.co.uk/t5/Archived-Posts/Waiting-for-contact-regarding-14-days-cooling-off-period-return/m-p/1103494#M321853 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2154140">@Soaped</a>&nbsp;: As long as you've informed Channel Returns that you are cancelling within the 14 days it doesn't matter how long it takes EE to get back to you.</P> Thu, 02 Dec 2021 15:27:00 GMT XRaySpeX 2021-12-02T15:27:00Z https://community.ee.co.uk/t5/Archived-Posts/Waiting-for-contact-regarding-14-days-cooling-off-period-return/m-p/1103478#M321852 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>I am awaiting someone to get in touch regarding returning the phone I upgraded to within 14 days. Am not happy with the phone so looking to get a different one.&nbsp;</P><P>&nbsp;</P><P>I sent an email to the channels email and filled in the online form 3 days ago but not heard anything?&nbsp;</P><P>&nbsp;</P><P>When will someone be in touch as I don't want to go past the 14 days.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Haidee</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 02 Dec 2021 14:51:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Waiting-for-contact-regarding-14-days-cooling-off-period-return/m-p/1103478#M321852 Soaped 2021-12-02T14:51:32Z https://community.ee.co.uk/t5/Archived-Posts/Waiting-for-contact-regarding-14-days-cooling-off-period-return/m-p/1103494#M321853 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2154140">@Soaped</a>&nbsp;: As long as you've informed Channel Returns that you are cancelling within the 14 days it doesn't matter how long it takes EE to get back to you.</P> Thu, 02 Dec 2021 15:27:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Waiting-for-contact-regarding-14-days-cooling-off-period-return/m-p/1103494#M321853 XRaySpeX 2021-12-02T15:27:00Z