https://community.ee.co.uk/t5/Archived-Posts/Credit-limit-suspended/m-p/1103475#M321851 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1783309">@Adelaideb</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Are you aware if you have a <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap" target="_blank">spend cap active</A>?</P> <P>&nbsp;</P> <P>You can check this within your My EE.&nbsp;</P> <P>&nbsp;</P> <P>Katie.</P> Thu, 02 Dec 2021 14:42:17 GMT Katie_B 2021-12-02T14:42:17Z https://community.ee.co.uk/t5/Archived-Posts/Credit-limit-suspended/m-p/1103427#M321850 <P>Hey guys I have a credit limit of 750.. but today when I have tried to buy something it said I have reached my limit.. I called ee support on 150. And after 25 mins of waiting a lady answered and said that my account wasn't suspended and it was most likely the website, and to try again. Which I have and the website is saying to call 150 from my phone.. help!</P> Thu, 02 Dec 2021 12:40:23 GMT https://community.ee.co.uk/t5/Archived-Posts/Credit-limit-suspended/m-p/1103427#M321850 Adelaideb 2021-12-02T12:40:23Z https://community.ee.co.uk/t5/Archived-Posts/Credit-limit-suspended/m-p/1103475#M321851 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1783309">@Adelaideb</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Are you aware if you have a <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-and-manage-spend-cap" target="_blank">spend cap active</A>?</P> <P>&nbsp;</P> <P>You can check this within your My EE.&nbsp;</P> <P>&nbsp;</P> <P>Katie.</P> Thu, 02 Dec 2021 14:42:17 GMT https://community.ee.co.uk/t5/Archived-Posts/Credit-limit-suspended/m-p/1103475#M321851 Katie_B 2021-12-02T14:42:17Z