topic Re: I have ordered an iphone 13 pro max no updates on delivery date in Archived Posts

I have ordered an iphone 13 pro max no updates on delivery date

Subi0614 — Sun, 28 Nov 2021 15:17:00 GMT

I have ordered an iphone 13 pro max on Friday there is no message of delivery till yet not message from the delivery team

Re: I have ordered an iphone 13 pro max no updates on delivery date

Chloejaynee — Sun, 28 Nov 2021 16:15:39 GMT

I ordered mine on 3rd of nov and I still don't have any updates on delivery so you'll be waiting a while

Re: I have ordered an iphone 13 pro max no updates on delivery date

Schockwave — Sun, 28 Nov 2021 16:27:29 GMT

Apple are having difficulties getting the parts and due to high demand, depending what model, colour and storage size, will depend how long you have to wait, as deliveries are done on a first come first serve.

I have read elsewhere, that it could take up to February 2022, for Apple to get caught up with their deliveries. This is thanks to the ongoing pandemic, blame it on that!

Re: I have ordered an iphone 13 pro max no updates on delivery date

Katie_B — Mon, 29 Nov 2021 08:37:39 GMT

Hello @Subi0614.

Thanks for coming to the community.

Please could you confirm what colour and memory size iPhone 13 Pro Max you ordered?

Katie.

Re: I have ordered an iphone 13 pro max no updates on delivery date

Subi0614 — Mon, 29 Nov 2021 12:03:28 GMT

I have ordered a Seria blue with 256 GB

Re: I have ordered an iphone 13 pro max no updates on delivery date

Drummerash — Mon, 29 Nov 2021 12:06:54 GMT

I've also pre ordered a 13 pro max 256GB in black on the 12th November. I was told two weeks and nothing has happened. No updates on the tracker either.

Re: I have ordered an iphone 13 pro max no updates on delivery date

Katie_B — Mon, 29 Nov 2021 12:07:40 GMT

Thanks for confirming @Subi0614.

This phone is currently showing in stock.

I have sent you a private message to gather more details,

Katie.

Re: I have ordered an iphone 13 pro max no updates on delivery date

Drummerash — Mon, 29 Nov 2021 12:14:42 GMT

@Katie_B Any way you can check the stock of my preorder above?

Thanks 🙂

Re: I have ordered an iphone 13 pro max no updates on delivery date

Stephen_Asbjørn — Mon, 29 Nov 2021 12:18:17 GMT

Sorry to read you’ve been left in limbo about your 13 Pro Max delivery. I’ve learned from experience that the sooner you order an iPhone that has just been released your more likely to get it quicker! Ordered my 13 Pro Max on release day and had it in my hand 7 days later… I can’t fault EE on delivery times, ordered my Series 7 45mm yesterday afternoon and it’s just been delivered! I hope you receive your 13 Pro Max soon because it’s a fantastic phone and the night shots mine takes without flash are amazing. :-))

Re: I have ordered an iphone 13 pro max no updates on delivery date

Drummerash — Mon, 29 Nov 2021 12:23:57 GMT

Yeah I think that is the case to be fair. I had to wait for my upgrade so hence the delay! But, I've just got a text saying its arriving tomorrow. Buzzing!

I've heard the night mode is incredible as well as the new cinema camera mode!

Re: I have ordered an iphone 13 pro max no updates on delivery date

Katie_B — Mon, 29 Nov 2021 12:24:15 GMT

Hi @Drummerash.

This device shows to expect despatch within 7 days.

As you ordered on November 12th I would recommend giving us a call.

Katie 🙂

Re: I have ordered an iphone 13 pro max no updates on delivery date

Drummerash — Mon, 29 Nov 2021 12:27:07 GMT

Thanks Katie 🙂 I just received a text asking to pick a delivery slot but it didn't allow me to choose one. The order tracking hasn't updated but I'll keep checking on this throughout the day

Re: I have ordered an iphone 13 pro max no updates on delivery date

Katie_B — Mon, 29 Nov 2021 12:29:03 GMT

It's great to hear your new phone is on its way to you @Drummerash.

Thanks for letting us know,

Katie.

Re: I have ordered an iphone 13 pro max no updates on delivery date

Subi0614 — Mon, 29 Nov 2021 12:31:37 GMT

@Katie_B I have replied you kindly check please

Re: I have ordered an iphone 13 pro max no updates on delivery date

Subi0614 — Mon, 29 Nov 2021 20:02:11 GMT

@Katie_B

Hallo still now I didn't get any updates or any messages from your team, I have replied to ur private messages which u have send.

Kindly please look in to this matter

Re: I have ordered an iphone 13 pro max no updates on delivery date

Chloejaynee — Thu, 02 Dec 2021 08:58:03 GMT

@James_B I got my email to confirm dispatch today but its being sent to a different address then what was agreed over the phone when I placed the order! How many more issues will I face? Spending more time on the phone trying to rectify EEs problem!.I had it confirmed to me 3 times which address they had as they tried selling me bt Internet!