topic Re: No update to my order in Archived Posts

No update to my order

Imz010 — Tue, 30 Nov 2021 16:34:29 GMT

Hi I've had no update. It's been close to a month now and nothing yet for an iPhone 13 pro max I pre ordered.

Katie_B — Tue, 30 Nov 2021 16:52:12 GMT

Thanks for coming to the community.

Please could you confirm what colour and memory size you ordered?

Katie.

Imz010 — Wed, 01 Dec 2021 14:32:01 GMT

Sierra blue 13 pro max 128gb @Katie_B

Katie_B — Wed, 01 Dec 2021 14:45:15 GMT

Thanks for coming to the community.

The iPhone 13 Pro Max 128GB Sierra Blue is expected to be despatched within 21 days of ordering.

Has your wait time exceeded 21 days?

Katie 🙂

Imz010 — Wed, 01 Dec 2021 14:51:08 GMT

Yes it's been over 3 weeks now @Katie_B

Katie_B — Wed, 01 Dec 2021 14:55:20 GMT

In this case I would recommend giving us a call on 150 so our customer care team can see if there is any further update.

Katie.

Alex2323 — Wed, 01 Dec 2021 16:32:24 GMT

Can you update on the iPhone 13 pro max gold 128GB I’ve been nearly three weeks since order also still no news

Katie_B — Wed, 01 Dec 2021 16:40:15 GMT

The iPhone 13 Pro Max 128GB Gold current delivery guidance is to expect despatch in more than 28 days.

Katie.