topic Re: DPD says "Return to consignor has been requested"? in Archived Posts

DPD says "Return to consignor has been requested"?

ginothchandraku — Fri, 26 Nov 2021 15:12:46 GMT

I was waiting for my order, delivery is not attempted at all, I am at home all day. now DPD says "
Return to consignor has been requested"
can you please help me and arrange for redelivery. Parcel No : xxxx xxxx xxx xxx x

[mod edit: Please do not post parcel numbers on the public board. Thanks!]

Re: DPD says "Return to consignor has been requested"?

Leanne_T — Fri, 26 Nov 2021 16:05:02 GMT

Hi @ginothchandraku

I am sorry to hear this has happened.

If this is being returned to us, your order will be cancelled and you would need to order the device again.

If this was an upgrade your contract date will be amended once the device has been returned.

Thanks

Leanne.