topic Unable to track ps5 in Archived Posts

Unable to track ps5

Adamsadig — Fri, 01 Oct 2021 13:28:32 GMT

I have ordered a ps5 on Tuesday the 28/9/21 with a confirmation email.

When I have tried to track order it says unable and then on reading posts on here most advice said to call 150,

I have now tried 4 times to call, long waits no answer then call drops.

All I need to know is when is at what stage my order is or if it even exists

Katie_B — Fri, 01 Oct 2021 14:37:25 GMT

Thanks for coming to the community.

Was a deposit taken?

Speak soon,

Katie 🙂

quinny500 — Thu, 25 Nov 2021 10:33:10 GMT

I have the same issue having paid £10 deposit..absolutely no communication from EE to update what is happening..very disappointing.

Christopher_G — Thu, 25 Nov 2021 12:33:23 GMT

Welcome to the community.

Did the confirmation email maybe go into your spam/junk folder?

Chris