https://community.ee.co.uk/t5/Archived-Posts/Upgrading-with-F-amp-F-30-discount/m-p/1101309#M321533 <P>Hi @Fijigraham</P> <P>&nbsp;</P> <P>Welcome back to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Does it say what the discount is for? Are you upgrading, taking a brand new line out or adding another line to your account?</P> <P>&nbsp;</P> <P>We'll do our best to help.</P> <P><BR /> Chris</P> Wed, 24 Nov 2021 16:24:53 GMT Christopher_G 2021-11-24T16:24:53Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-with-F-amp-F-30-discount/m-p/1101256#M321532 <P>All iPhone 13promax upgrade tariffs have small discounts on them - therefore I’m unable to add my discount code. Online Chat told me to process my order at the full cost of £73pm plus £50 upfront and I’d receive a form re the discount in 8-10 days. I’m now concerned if this will actually happen?</P><P>I also requested a copy of the online chat, as proof, but I’ve not received it.&nbsp;<BR />Please can anyone clarify if this procedure is correct to get my discount?</P><P>Thank you x</P> Wed, 24 Nov 2021 14:31:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-with-F-amp-F-30-discount/m-p/1101256#M321532 Fijgraham 2021-11-24T14:31:32Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-with-F-amp-F-30-discount/m-p/1101309#M321533 <P>Hi @Fijigraham</P> <P>&nbsp;</P> <P>Welcome back to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Does it say what the discount is for? Are you upgrading, taking a brand new line out or adding another line to your account?</P> <P>&nbsp;</P> <P>We'll do our best to help.</P> <P><BR /> Chris</P> Wed, 24 Nov 2021 16:24:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-with-F-amp-F-30-discount/m-p/1101309#M321533 Christopher_G 2021-11-24T16:24:53Z