topic Re: No confirmation email in Archived Posts

No confirmation email

Lsamples23 — Wed, 24 Nov 2021 08:08:51 GMT

I’ve had no confirmation email for my order of an IPhone13 pro I have checked my junk email and even contacted 150 who told me DPD received my order on the 22nd. Been on the DPD app and they have no parcel activity for my address.
Currently at the moment I feel like there’s no order that’s been made and I’ve been conned out of my £35 early upgrade fee.
Thanks

Re: No confirmation email

Lisa-j84 — Wed, 24 Nov 2021 09:15:55 GMT

I am having the same problem I called them so they gave me my order number but that doesn’t work

Re: No confirmation email

Leanne_T — Wed, 24 Nov 2021 10:48:11 GMT

Hi @Lsamples23 @Lisa-j84

Thanks for coming to the community.

If you can give us another call on 150, the team will get your order looked into and see if they can help you further.

Let me know how you get on 🙂

Leanne.