topic Re: Xbox series x bundle in Archived Posts

Xbox series x bundle

K1231 — Fri, 19 Nov 2021 20:11:31 GMT

Hi,

I ordered the X box series X as an add on to my existing contract very early of the AM on the day it was announced.

So far I have one email from customer services saying we've received your order and we'll let you know when it processed.

I've also had the upfront payment taken out of my bank account.

Could you please provide any insights as to why is taking so long for the order to be processed, as concernd there may there may be more demand than supply allows and there may be some of us who unfortunately may not of secured the bundle. It would be great to know either way?

Thanks

Re: Xbox series x bundle

Northerner — Sat, 20 Nov 2021 09:12:07 GMT

Hi @K1231

You'll need to speak to EE CS on 150 about this issue and your order.

Thanks

Re: Xbox series x bundle

James_B — Sat, 20 Nov 2021 10:15:39 GMT

Hi @K1231,

Welcome to the EE Community. 🙂

If your upfront payment has been taken, your order was successful and you'll receive confirmation soon. Please allow up to 14 days for delivery.

James