topic Pixel 5 Bose headphones in Archived Posts

Pixel 5 Bose headphones

Reecerice — Sun, 01 Nov 2020 19:15:13 GMT

I hope this reaches anyone looking to buy a Pixel 5 with 'free' headphones from google. Be aware I've just found out it can take up to 60!!! Days for them to fullfil which I'm guessing makes them a whole lot cheaper for them to buy! So 14 days for EE THEN UPTO 60 DAYS FOR GOOGLE 75 DAYS IN TOTAL. AM I TYE THE ONLY ONE THAT THINKS THIS IS TOTALLY UNREASONABLE?

Re: Pixel 5 Bose headphones

chistery — Sun, 01 Nov 2020 19:23:37 GMT

Hi @Reecerice

Whilst I agree 60 days does seem excessive, they do say they will try and get them sent within 14 days but in certain circumstances it could take up to 60 days. Most people should therefore get them within 14 days of validating the claim.

Re: Pixel 5 Bose headphones

Tucker3 — Sun, 15 Nov 2020 10:28:48 GMT

Send the headphones you cheapskates

Re: Pixel 5 Bose headphones

Tucker3 — Sun, 15 Nov 2020 10:30:25 GMT

Takes the **bleep**

Re: Pixel 5 Bose headphones

James_B — Sun, 15 Nov 2020 10:33:29 GMT

Hi @Tucker3,

Welcome to the EE Community. 🙂

Have you claimed your free gift from Google?

Thanks

James

Re: Pixel 5 Bose headphones

Tucker3 — Sun, 15 Nov 2020 16:19:17 GMT

Yes I have and it's been over 2 weeks iv emailed them and they have ignored me. They give you a tracking number but impossible to find where to enter it. Iv come to the conclusion they just gonna hope u give up asking. Id love to hear an explanation of why it would take 60 days to arrive. Are they walking them from China to me.

Re: Pixel 5 Bose headphones

Reecerice — Sun, 15 Nov 2020 17:23:56 GMT

If they do not arrive within the 60 days my feeling is that EE is false selling the Pixel 5. I will return the Phone and cancel my order, I honestly do not care if its Google or EE that is at fault. ITS FALSE ADVERTISING

Re: Pixel 5 Bose headphones

Tucker3 — Sun, 15 Nov 2020 17:42:41 GMT

Come on what you got to say. What is the explanation gonna be if they don't arrive.

Re: Pixel 5 Bose headphones

Christopher_G — Mon, 16 Nov 2020 08:57:23 GMT

Hi @Tucker3

Google's terms and conditions for Pixel 5 Bose headphones offer says:

"11. The Administrator shall endeavor to ship the Reward within 14 to 60 days of validation of the relevant Claim. In the event of unforeseen circumstances or exhaustion of Reward stocks, the Administrator reserves the right to substitute the Reward with an alternative reward of equal or greater value for the Reward."

Chris

Re: Pixel 5 Bose headphones

Tucker3 — Fri, 20 Nov 2020 21:34:25 GMT

So basically no one's getting them.

Re: Pixel 5 Bose headphones

James_B — Sat, 21 Nov 2020 08:53:19 GMT

Hi @Tucker3,

Has it been over 60 days since the validation of your claim?

Thanks

James

Re: Pixel 5 Bose headphones

chistery — Wed, 02 Dec 2020 16:31:13 GMT

A colleague that had their claim validated on 30th Oct has just received shipping notification.

Re: Pixel 5 Bose headphones

Reecerice — Wed, 02 Dec 2020 17:26:49 GMT

Amazing. I've just checked Ebay and you can buy brand new unopened Bose headphones same make for £170 as I thought half price now. This is a shambles. It really has made me question any 'free' offers for pre-order. I will probably never do this again. Very very disappointing.

Re: Pixel 5 Bose headphones

Tedstar69 — Fri, 19 Nov 2021 07:21:45 GMT

Totally- I pre ordered a 6 pro back in October on the basis I'd have them for Xmas and don't even know how to claim!!! Please help - I have called EE told to go direct to Google spent nearly an hour holding for then whilst they found out! Only to be told need to go to the retailer bought from - which is EE - This is not good enough

Re: Pixel 5 Bose headphones

Tedstar69 — Fri, 19 Nov 2021 07:25:24 GMT

I bought a pixel 6 pro pre order on the basis of getting these headphones and have been passed around noone seems to know what's going on - best thing if we all go to advertising standards and mention it on twitter ALOT

Have been with EE over 10 yes this is a disgrace

Re: Pixel 5 Bose headphones

Katie_B — Fri, 19 Nov 2021 08:10:57 GMT

Hello @Tedstar69.

Welcome to the EE Community.

To submit your claim this must be done direct with Google by visiting this page.

Claims may be made after 14 but before 45 days following your purchase.

I hope this helps,

Katie 🙂