topic Re: Re: Order tracking: pay monthly orders in Archived Posts

Re: Order tracking: pay monthly orders

Becks1989 — Wed, 27 Oct 2021 18:56:24 GMT

I placed an order last Friday to upgrade my current iPad to the 2021 iPad mini. On the online tracking it’s still saying Awaiting Confirmation. How long does it usually take for this to go through as the 1st billing for this is due to be paid next week. Don’t really want to be paying for something that I don’t have 🤷‍♀️

Re: Re: Order tracking: pay monthly orders

Leanne_T — Thu, 28 Oct 2021 07:06:46 GMT

Hi @Becks1989

Thanks for coming to the community.

Which size and colour did you order?

Has your plan changed?

Leanne 🙂

Re: Re: Order tracking: pay monthly orders

Becks1989 — Thu, 28 Oct 2021 07:46:34 GMT

Hi Leanne

I ordered the 64GB in space grey.

was previously on just a sun only plan and now upgraded to I think it’s about £38 a month for both the iPad and sim plan.

thanks!

Re: Re: Order tracking: pay monthly orders

Leanne_T — Thu, 28 Oct 2021 07:51:01 GMT

Thanks @Becks1989

This device is showing expected dispatch in more than 28 days.

Once we have received your order and this has been dispatched DPD will be in touch to arrange delivery.

Thanks.

Leanne.

Re: Re: Order tracking: pay monthly orders

sclark2 — Wed, 17 Nov 2021 13:56:25 GMT

hello did you receive your order yet?