topic Cancel phone trade in in Archived Posts

Cancel phone trade in

CraigH96 — Tue, 16 Nov 2021 10:28:00 GMT

I’ve agreed too trade in phone for new monthly contract with £15 off monthly bill, is it possible too cancel trade in or just not send the phone and just pay the bill price without the £15 off?

Reasoning is because I’m giving my mum old phone now.

Re: Cancel phone trade in

BrendonH — Tue, 16 Nov 2021 10:31:15 GMT

You need to give EE a call and discuss this.

Re: Cancel phone trade in

Leanne_T — Tue, 16 Nov 2021 10:56:52 GMT

Morning @CraigH96

Thanks for coming to the community 🙂

Please give us a call on 150 as @BrendonH has advised and the team will check this for you 🙂

Thanks.

Leanne.