topic Re: Order on track in Archived Posts

Order on track

Jamiebrown1 — Sat, 19 Dec 2020 09:14:11 GMT

Last week I ordered an iPhone 12 pro in graphite, I was told it was out of stock and it was coming back in stock in a week or two, yesterday I received a text saying “my order is on track”. What does this mean? There’s no confirmed delivery date and nothing to say it is back in stock so just a bit confused.

Re: Order on track

HH8888 — Sat, 19 Dec 2020 09:38:43 GMT

Nothing really! I ordered my IPhone 12 Pro 27/11/20, I was told it would be delivered within 28 days. I had a text message 27/11 confirming pre order, 4/12 orders in track, 11/12, it will be with you soon, 18/12 your orders on track then today I check it says estimated 4-9 Jam 2021

Re: Order on track

James_B — Sat, 19 Dec 2020 14:00:58 GMT

Hi @Jamiebrown1,

Welcome to the EE Community. 🙂

The text is just a reminder that your order is still in place. You'll receive a text message from DPD with tracking details as soon as your delivery slot is confirmed.

James

Re: Order on track

TabbyEJ — Mon, 15 Nov 2021 11:08:20 GMT

How long does it take before the time slot is confirmed

Re: Order on track

James_B — Mon, 15 Nov 2021 11:13:29 GMT

Hi @TabbyEJ,

You'll receive a text message with your tracking details the day before your scheduled delivery.

Hope this helps.

James

Re: Order on track

TabbyEJ — Mon, 15 Nov 2021 12:08:03 GMT

Okay thank you

what is the wait on the 13pro max 128gb sierra blue

is it still a 28 day wait as I ordered just over a week ago

Re: Order on track

James_B — Mon, 15 Nov 2021 12:17:57 GMT

Hi @TabbyEJ,

The current delivery guidance for that model is 'expect dispatch in more than 28 days'.

James

Re: Order on track

Chloejaynee — Mon, 15 Nov 2021 13:19:29 GMT

I ordered mt iPhone 13 Pro max on 3/11/21 was told it would be delivered in 28 days time so by beginning of Dec but other people have advised end of Dec from apple themselves so I'm still waiting too

Re: Order on track

TabbyEJ — Mon, 15 Nov 2021 15:19:54 GMT

Thank you I’m hoping it comes by the beginning of dec but I doubt it will.