https://community.ee.co.uk/t5/Archived-Posts/Hello/m-p/1098684#M321121 <P>Hi, I placed an order for an upgrade on 10th&nbsp;</P><P>I received an email to say my order was being processed, the money was taken from my bank account but have received nothing since.</P><P>I have tried tracking the delivery using the order number in the confirmation email but get a message saying Sorry this order cannot be tracked.&nbsp;</P><P>How do I get further information about when my order is due ?</P><P>Thanks</P> Fri, 12 Nov 2021 19:28:34 GMT anda3 2021-11-12T19:28:34Z https://community.ee.co.uk/t5/Archived-Posts/Hello/m-p/1098684#M321121 <P>Hi, I placed an order for an upgrade on 10th&nbsp;</P><P>I received an email to say my order was being processed, the money was taken from my bank account but have received nothing since.</P><P>I have tried tracking the delivery using the order number in the confirmation email but get a message saying Sorry this order cannot be tracked.&nbsp;</P><P>How do I get further information about when my order is due ?</P><P>Thanks</P> Fri, 12 Nov 2021 19:28:34 GMT https://community.ee.co.uk/t5/Archived-Posts/Hello/m-p/1098684#M321121 anda3 2021-11-12T19:28:34Z https://community.ee.co.uk/t5/Archived-Posts/Hello/m-p/1098703#M321122 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2301144">@anda3</a>&nbsp; What phone ? An a order number isn’t a tracking number.&nbsp;</P> Fri, 12 Nov 2021 23:00:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Hello/m-p/1098703#M321122 Chris_B 2021-11-12T23:00:10Z