topic Re: Add to Plan - Apple AirPod Pro in Archived Posts

Add to Plan - Apple AirPod Pro

lazlazlaz — Thu, 11 Nov 2021 11:24:45 GMT

Hi there

I’ve ordered these yesterday evening and received the order confirmation email straight away.

This includes tracking but that doesn’t work.

When should I be calling support if I get no update? Later today, tomorrow?

Also where do I get help from? Calling 150 gives me no option for Add to Plan stuff ...

Thanks

Re: Add to Plan - Apple AirPod Pro

Jon_K — Thu, 11 Nov 2021 12:18:08 GMT

Hi @lazlazlaz.

You'll get a text from DPD when your order is ready to be delivered.

The tracker will also update when there is any movement on your order.

Jon

Re: Add to Plan - Apple AirPod Pro

lazlazlaz — Thu, 11 Nov 2021 12:20:39 GMT

Thanks @Jon_K ! I'm guessing I'm simply too eager. I ordered things in the past, but didn't remember how things flow. I called 150 and after going through a random team (as they don't have a specific menu item for Add to Order stuff) I was told it should come today.

Re: Add to Plan - Apple AirPod Pro

Jon_K — Thu, 11 Nov 2021 13:24:32 GMT

Thanks @lazlazlaz.

Let me know when your order arrives.

Jon

Re: Add to Plan - Apple AirPod Pro

lazlazlaz — Fri, 12 Nov 2021 09:24:02 GMT

It's here 🙂

Re: Add to Plan - Apple AirPod Pro

Leanne_T — Fri, 12 Nov 2021 09:31:24 GMT

Great news @lazlazlaz

Thanks for letting us know 🙂

Have a great weekend.

Leanne.