topic Re: No Update on Order in Archived Posts

No Update on Order

babypango — Thu, 11 Nov 2021 20:56:22 GMT

I placed an order for the red iPhone 12 (128gb) on Saturday the 6th of November. Yesterday (10th November), I called to do a credit check and confirm my order and was promised next day delivery. It is now almost 9pm and my phone hasn't arrived, nor have I received any tracking information or messages from EE or DPD. I was also told you had to make me a new account for this contract, and I haven't received any information on that either. Help????

Re: No Update on Order

Katie_B — Fri, 12 Nov 2021 07:14:32 GMT

Good Morning @babypango.

Thanks for coming the community.

I can see this phone is in stock and states to expect despatch within 1 day.

I have sent you a private message for more details.

Katie 🙂