https://community.ee.co.uk/t5/Archived-Posts/Upgrade-order/m-p/1098433#M321081 <P>Hi, I’ve got an upgrade phone coming tomorrow and I received the notification from Dpd. However when I checked the link that was provided in SMS it appeared to be coming to the billing address not the delivery address I have provided. I’m living and working away from home for about a month now and therefore I have different address for delivery other than the billing address. Tried to change it online with Dpd but it won’t let me it says I should contact seller. Please help me with this or change the address for me I’m attaching my email confirming and showing the delivery address I have provided&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BDD0BE30-EC09-4AD5-9771-82C0A4AD136C.jpeg"><img src="https://community.ee.co.uk/skins/images/C95650EEE1DC8F9478B135E2FF721236/responsive_peak/images/image_rejected.gif" alt="BDD0BE30-EC09-4AD5-9771-82C0A4AD136C.jpeg" /></span></P><P>&nbsp;</P> Thu, 11 Nov 2021 20:27:43 GMT Olabola 2021-11-11T20:27:43Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-order/m-p/1098433#M321081 <P>Hi, I’ve got an upgrade phone coming tomorrow and I received the notification from Dpd. However when I checked the link that was provided in SMS it appeared to be coming to the billing address not the delivery address I have provided. I’m living and working away from home for about a month now and therefore I have different address for delivery other than the billing address. Tried to change it online with Dpd but it won’t let me it says I should contact seller. Please help me with this or change the address for me I’m attaching my email confirming and showing the delivery address I have provided&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BDD0BE30-EC09-4AD5-9771-82C0A4AD136C.jpeg"><img src="https://community.ee.co.uk/skins/images/C95650EEE1DC8F9478B135E2FF721236/responsive_peak/images/image_rejected.gif" alt="BDD0BE30-EC09-4AD5-9771-82C0A4AD136C.jpeg" /></span></P><P>&nbsp;</P> Thu, 11 Nov 2021 20:27:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-order/m-p/1098433#M321081 Olabola 2021-11-11T20:27:43Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-order/m-p/1098486#M321082 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1804250">@Olabola</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>I have not accepted your image due to it showing personal information.&nbsp;</P> <P>&nbsp;</P> <P>I would recommend contacting our customer care team who can confirm which address this has been sent to and what the process would be for changing this.&nbsp;</P> <P>&nbsp;</P> <P>Katie.</P> Fri, 12 Nov 2021 07:10:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-order/m-p/1098486#M321082 Katie_B 2021-11-12T07:10:38Z