https://community.ee.co.uk/t5/Archived-Posts/Mobile-contract/m-p/1098151#M321024 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2297988">@Nat_141987</a>.</P><P>&nbsp;</P><P>Welcome to the community.</P><P>&nbsp;</P><P>If you haven't received a confirmation email of your order I'd recommend getting in touch with our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Care team</A>.</P><P>&nbsp;</P><P>They will be able to check your account and give you an update on the order.</P><P>&nbsp;</P><P>Jon</P> Wed, 10 Nov 2021 12:43:11 GMT Jon_K 2021-11-10T12:43:11Z https://community.ee.co.uk/t5/Archived-Posts/Mobile-contract/m-p/1098120#M321023 <P>Hi, I have placed an order for the iPhone 12 but havnt received an order number or confirmation email. The £30 upfront fee is pending in my bank so unsure if the order is actually being processed or not?&nbsp;</P> Wed, 10 Nov 2021 10:36:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Mobile-contract/m-p/1098120#M321023 Nat_141987 2021-11-10T10:36:55Z https://community.ee.co.uk/t5/Archived-Posts/Mobile-contract/m-p/1098151#M321024 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2297988">@Nat_141987</a>.</P><P>&nbsp;</P><P>Welcome to the community.</P><P>&nbsp;</P><P>If you haven't received a confirmation email of your order I'd recommend getting in touch with our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Care team</A>.</P><P>&nbsp;</P><P>They will be able to check your account and give you an update on the order.</P><P>&nbsp;</P><P>Jon</P> Wed, 10 Nov 2021 12:43:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Mobile-contract/m-p/1098151#M321024 Jon_K 2021-11-10T12:43:11Z