No update on order over 24 hours

Stevie-Rex — Fri, 05 Nov 2021 16:13:34 GMT

I ordered a 256GB Space Grey IPad Mini 2021 yesterday, it said that it was in stock and ready to dispatch within 1 day. it now been over 24 hours and my order is still at awaiting confirmation

The shop now says dispatches within 28 days, does this mean the ipad was never actually in stock? the only reason I went for this model was due to the fact that it was in stock before 😞

Re: No update on order over 24 hours

Leanne_T — Fri, 05 Nov 2021 17:13:04 GMT

Hi @Stevie-Rex

Thanks for coming to the community.

This model is currently showing, 'Order now. We’ll deliver to you as soon as we receive stock'

We're dispatching back orders on a first come, first serve basis as stock arrives. We'll send you a text with tracking details when it's on the way.

If you'd prefer to switch to a model that is available for immediate dispatch, please get in touch with our Mobile Care team.

Thanks.

Leanne.

topic No update on order over 24 hours in Archived Posts

No update on order over 24 hours

Re: No update on order over 24 hours