https://community.ee.co.uk/t5/Archived-Posts/My-new-Iphones/m-p/1096696#M320879 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2282515">@Frazerwhite</a>&nbsp;:&nbsp;If you ordered by phone or online you always have a cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Thu, 04 Nov 2021 01:53:03 GMT XRaySpeX 2021-11-04T01:53:03Z https://community.ee.co.uk/t5/Archived-Posts/My-new-Iphones/m-p/1096671#M320878 <P>Hi.&nbsp;<BR />I have recently received 2 new iPhone 13.&nbsp;<BR />I was told by the sales guy that I will be receiving the same size memory as my old iPhone 8 Plus and the screen will be bigger. I asked a few times this question. sales guy confirmed that I am having same size memory and bigger screen.&nbsp;<BR />I have received neither of these.&nbsp;<BR />I have tried to get on with my new 13 but failed.&nbsp;<BR />my wife said she will keep hers.&nbsp;<BR />im not happy with the phone or the service I have received.&nbsp;<BR />I need to return my iPhones and have my money back. I will get a larger phone on another network. I don’t trust ee anymore after this episode.&nbsp;</P> Wed, 03 Nov 2021 22:45:52 GMT https://community.ee.co.uk/t5/Archived-Posts/My-new-Iphones/m-p/1096671#M320878 Frazerwhite 2021-11-03T22:45:52Z https://community.ee.co.uk/t5/Archived-Posts/My-new-Iphones/m-p/1096696#M320879 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2282515">@Frazerwhite</a>&nbsp;:&nbsp;If you ordered by phone or online you always have a cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Thu, 04 Nov 2021 01:53:03 GMT https://community.ee.co.uk/t5/Archived-Posts/My-new-Iphones/m-p/1096696#M320879 XRaySpeX 2021-11-04T01:53:03Z