topic Re: iPhone 13 pro max delivery in Archived Posts

iPhone 13 pro max delivery

Chadrac — Wed, 03 Nov 2021 11:57:52 GMT

I have waited more than 28 days for my phone to arrive. I got a text saying the phone is on it way and I will get a DPD time slot text ‘shortly’ but it been more than 4 days now and I have not heard anything from DPD or EE. it getting beyond joke now I just want my phone.

Re: iPhone 13 pro max delivery

Northerner — Wed, 03 Nov 2021 12:34:36 GMT

Hi @Chadrac

Have you checked EE order tracking?

Thanks

Re: iPhone 13 pro max delivery

Chadrac — Wed, 03 Nov 2021 12:46:49 GMT

Yeah I have. It says dispatched on the 29th

Re: iPhone 13 pro max delivery

jb19741 — Wed, 03 Nov 2021 13:37:18 GMT

You quite possibly have the same issue I had. I hope not as it'll mean the phone has been returned to EE by now.

Re: iPhone 13 pro max delivery

Jon_K — Wed, 03 Nov 2021 14:39:45 GMT

Hi @Chadrac.

I'd recommend getting in touch wit our Customer Care team about this to see if they can give you a more in-depth update on your order.

Let us know how you get on.

Jon