topic Re: Awaiting confirmation in Archived Posts

Awaiting confirmation

Gar2 — Sat, 11 Apr 2020 14:41:43 GMT

Hi, I ordered an upgrade on 8th april, iPhone 11 pro max but order still says awaiting confirmation.

Re: Awaiting confirmation

Brownysbabe — Sat, 11 Apr 2020 15:22:48 GMT

I ordered an add on accessory to my plan on the 9th still awaiting to and no-one is answering me I put a message on early this afternoon also paid upfront fee

Re: Awaiting confirmation

Alex_S — Sun, 12 Apr 2020 10:22:42 GMT

Hi @Gar2,

Welcome to the community 🙂

Can you let me know the size and colour of the iPhone pro Max you ordered and I can check the stock levels for you.

How did you place the order? Was it online or did you speak to our customer care team?

Have you received your order confirmation via email yet?

Alex 🙂

Re: Awaiting confirmation

Alex_S — Sun, 12 Apr 2020 10:27:47 GMT

Hi @Brownysbabe,

I can see that @Katie_B is helping you with your query on the other thread you created.

Alex 🙂

Re: Awaiting confirmation

mason79 — Thu, 10 Dec 2020 13:17:35 GMT

Hi - can I ask what was the outcome as mine is saying the same from an upgrade on sun?

Re: Awaiting confirmation

James_B — Thu, 10 Dec 2020 13:21:29 GMT

Hi @mason79,

Welcome to the EE Community. 🙂

Which phone did you order?

Thanks

James

Re: Awaiting confirmation

mason79 — Thu, 10 Dec 2020 13:23:07 GMT

Hi - thanks!

I ordered an iphone11 which was out of stock, is that the same issue?

Re: Awaiting confirmation

James_B — Thu, 10 Dec 2020 13:25:15 GMT

Hi @mason79,

If the phone you ordered is out of stock, you'll receive a text message with tracking details as soon your phone is dispatched.

Hope this helps.

James

Re: Awaiting confirmation

Isshmael — Tue, 19 Oct 2021 21:03:49 GMT

Hihi, wondering if you could tell me the stock levels on the Z flip 3 in black 128GB

Re: Awaiting confirmation

Jon_K — Wed, 20 Oct 2021 06:54:49 GMT

Hi @Isshmael.

Welcome to the community.

If you were to order this phone today, we wold expect it to be dispatched within seven days.

Jon