https://community.ee.co.uk/t5/Archived-Posts/Upgrade-returned-to-EE-DPD-never-delivered/m-p/1091134#M320178 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2227693">@DanOtt</a>&nbsp;</P> <P>&nbsp;</P> <P>You will need to speak to EE directly on 150 about this issue. There is no customer account access on these forums.</P> <P>&nbsp;</P> <P>Thanks</P> Sun, 17 Oct 2021 17:23:20 GMT Northerner 2021-10-17T17:23:20Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-returned-to-EE-DPD-never-delivered/m-p/1091128#M320177 <P>My upgrade was meant to be delivered, but DPD never actually delivered it and has been returned to EE depot.&nbsp;</P><P>I had to call a number of times to say that the incorrect address has been used, and after speaking to EE twice, I was told my address would be updated (though emails still listed my old address)!</P><P>My contract now has been upgraded and I'm paying for a phone I haven't received.</P><P>&nbsp;</P><P>Can I have my new phone please? I've not found a way to get this redelivered.</P> Sun, 17 Oct 2021 16:47:52 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-returned-to-EE-DPD-never-delivered/m-p/1091128#M320177 DanOtt 2021-10-17T16:47:52Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-returned-to-EE-DPD-never-delivered/m-p/1091134#M320178 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2227693">@DanOtt</a>&nbsp;</P> <P>&nbsp;</P> <P>You will need to speak to EE directly on 150 about this issue. There is no customer account access on these forums.</P> <P>&nbsp;</P> <P>Thanks</P> Sun, 17 Oct 2021 17:23:20 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-returned-to-EE-DPD-never-delivered/m-p/1091134#M320178 Northerner 2021-10-17T17:23:20Z