topic Re: Samsung galaxy ear buds in Archived Posts

Samsung galaxy ear buds

dhaworth33 — Wed, 13 Oct 2021 01:11:51 GMT

I add the galaxy pro ear buds to my account for £20 a month and was due for delivery Monday 11th but the dpd driver couldn't find my address (they delivered my mobile in the past) instead of redelivery attemp they are sending back to ee

Re: Samsung galaxy ear buds

James_B — Wed, 13 Oct 2021 07:56:19 GMT

Hi @dhaworth33,

Please get in touch with Customer Care so a member of the team can place a new order for you.

They'll be happy to help. 🙂

James

Re: Samsung galaxy ear buds

dhaworth33 — Sat, 16 Oct 2021 07:15:04 GMT

@James_B thanks for the reply, I did just that but the add to plan option has now disappeared and can't choose again. Even though up to this point I've still got the £20 a month charge still showing on my account, hopefully it will update once my next bill is produced next week.