topic iPhone 13 Pro Max Sierra Blue 250 in Archived Posts

iPhone 13 Pro Max Sierra Blue 250

DeviousDi — Sun, 03 Oct 2021 03:55:01 GMT

This is beyond the joke!
I ordered my phone on the 29th Sept, wasn’t out of stock in the website, or I would have ordered a different colour. Received an email confirming order, and one to say it’s in the way, but guess what? Nope! Still stuck in a holding pattern and awaiting confirmation.

Does anyone know what’s going on? I’ve been with EE years, and seriously thinking of cancelling the order and taking my business elsewhere!

i am also not paying a monthly fee for a phone I haven’t got!

Re: iPhone 13 Pro Max Sierra Blue 250

RubyForever18 — Sun, 03 Oct 2021 06:01:02 GMT

I ordered the iphone 13 pro max Sierra Blue 512GB On the 26th Sep, and it's still awaiting confirmation. Have no idea when will it be delivered, I might give them a call if there is still no update next week.

Re: iPhone 13 Pro Max Sierra Blue 250

StephJG24 — Sun, 03 Oct 2021 06:49:59 GMT

I ordered the iPhone 13 pro max Gold 128gb on Monday,the order is confirmed but awaiting confirmation of when it'll be delivered!

Re: iPhone 13 Pro Max Sierra Blue 250

Leanne_T — Sun, 03 Oct 2021 08:00:14 GMT

Morning everyone.

Thanks for coming here 🙂

iPhone 13 orders are being dispatched on a first come, first serve basis as stock arrives from Apple, and we update our order tracker as soon as deliveries arrive, so you can see the latest information we have.

The date you receive your iPhone 13 may vary depending on the colour and size variant you have pre-ordered, but we expect to receive regular deliveries from the manufacturer and will be getting them out to you as quickly as we can.

Our delivery partner DPD will contact you by text by 8pm the day before delivery to let you know to expect your order the following day.

Leanne.

Re: iPhone 13 Pro Max Sierra Blue 250

DeviousDi — Mon, 04 Oct 2021 04:22:04 GMT

Hi,

It would be good if I could actually use the order tracker? This is what I get when I try to track my order!

And yes, it’s a pay monthly phone.

EE, you really are beyond the joke!

Re: iPhone 13 Pro Max Sierra Blue 250

DeviousDi — Mon, 04 Oct 2021 04:24:32 GMT

Re: iPhone 13 Pro Max Sierra Blue 250

Katie_B — Mon, 04 Oct 2021 06:40:40 GMT

Thanks for providing us some screenshots so we can see the error you are getting @DeviousDi.

Are you using the order number which was provided on your confirmation?

Katie.

Re: iPhone 13 Pro Max Sierra Blue 250

Marts212 — Mon, 04 Oct 2021 07:46:57 GMT

If your email doesn’t work with the order number then try using your mobile number instead. When typing in my email and code, it doesn’t work but only works when typing in my mobile number instead. Try both one will work hopefully 😊

Re: iPhone 13 Pro Max Sierra Blue 250

DeviousDi — Tue, 05 Oct 2021 16:28:08 GMT

Yes, I am, and I’ve tried both my mobile number, and my email, same result