https://community.ee.co.uk/t5/Archived-Posts/order-tracking-delivery-dispatch/m-p/1087414#M319793 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2183777">@MCamp</a>&nbsp;You’ll be notified if it’s been sent out for delivery. &nbsp; &nbsp;I wouldn’t worry about the returns just yet as you should have your new device first. &nbsp; Give customer services a call about this so a note can be placed on your account.&nbsp;</P> Tue, 05 Oct 2021 12:39:48 GMT Chris_B 2021-10-05T12:39:48Z https://community.ee.co.uk/t5/Archived-Posts/order-tracking-delivery-dispatch/m-p/1087395#M319792 <P>I ordered an upgrade for my current phone and I have received the returns package to send in my old phone. I received an email stating that I must deliver my old phone by a certain date but I have not yet received my new phone or any notice of it being dispatched.&nbsp; I require the new phone to arrive before sending off the old one so that I can transfer my data but I don't know if it will arrive before the deadline for delivering my old phone. How can I find out if my delivery has been dispatched?</P> Tue, 05 Oct 2021 11:36:03 GMT https://community.ee.co.uk/t5/Archived-Posts/order-tracking-delivery-dispatch/m-p/1087395#M319792 MCamp 2021-10-05T11:36:03Z https://community.ee.co.uk/t5/Archived-Posts/order-tracking-delivery-dispatch/m-p/1087414#M319793 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2183777">@MCamp</a>&nbsp;You’ll be notified if it’s been sent out for delivery. &nbsp; &nbsp;I wouldn’t worry about the returns just yet as you should have your new device first. &nbsp; Give customer services a call about this so a note can be placed on your account.&nbsp;</P> Tue, 05 Oct 2021 12:39:48 GMT https://community.ee.co.uk/t5/Archived-Posts/order-tracking-delivery-dispatch/m-p/1087414#M319793 Chris_B 2021-10-05T12:39:48Z