topic Re: Netflix smart benefit in Archived Posts

Netflix smart benefit

HeyhappyFriday — Sun, 15 Aug 2021 19:25:54 GMT

upgraded with sim only and Netflix smart benefit- seems to be active on EE app but had absolutely no communication about how to sign in to Netflix

Re: Netflix smart benefit

HeyhappyFriday — Sun, 15 Aug 2021 19:15:09 GMT

Have same issue - but sim only - ee says Netflix activated but no way of signing in

Re: Netflix smart benefit

Leanne_T — Tue, 17 Aug 2021 06:40:55 GMT

Hi @HeyhappyFriday

Thanks for coming to the community.

Have you received a text message from EE and a text from Netflix with an activation link?

You can find more details in our Netflix on EE, Help page.

Leanne.

Re: Netflix smart benefit

Jon_K — Mon, 16 Aug 2021 07:29:49 GMT

Hi @HeyhappyFriday.

Welcome to the community.

Do you already have a Netflix account?

If you select this as a smart benefit, you should be able to sign in with your current details. If you don't have an account, you will need to download Netflix on your phone and sign up.

Jon

Re: Netflix smart benefit

HeyhappyFriday — Mon, 16 Aug 2021 20:19:26 GMT

Message from E E - finally

I can see we had received the notification from our next level team that most of our EE customers are unable to receive the Netflix verify link through which EE number can be verified and subscription will be active , do not worry, You will receive the link within 24-48 hours as ticket have been raised for this issue.

Re: Netflix smart benefit

HeyhappyFriday — Mon, 16 Aug 2021 20:22:33 GMT

Re: Netflix smart benefit

Jon_K — Tue, 17 Aug 2021 07:20:05 GMT

Thanks for letting us know you've had an update, @HeyhappyFriday.

Hopefully this will be sorted soon so you can use Netflix.

Jon

Re: Netflix smart benefit

Daffern — Mon, 04 Oct 2021 16:37:09 GMT

Same issue. Anyone solved it. I never received a text

or email.