topic Re: Friends and Family discount conflict in Archived Posts

Friends and Family discount conflict

Kazzabian75 — Sun, 03 Oct 2021 19:23:55 GMT

Hi, I have a F&F code to use to order a new connection. I'm an existing EE customer which means that the order is currently auto deploying a 10% discount (current promotion). I am unable to use the F&F code because it conflicts with the auto 10% discount but would obvs rather have the bigger discount. Any way around this?

Re: Friends and Family discount conflict

Chris_B — Mon, 04 Oct 2021 06:09:26 GMT

@Kazzabian75 Yes call customer services.

Re: Friends and Family discount conflict

Jon_K — Mon, 04 Oct 2021 07:33:01 GMT

Hi @Kazzabian75.

Welcome to the community.

If you can get in touch with our Customer Care team as @Chris_B has suggested, they'll be able to access your account and help you further.

Jon