https://community.ee.co.uk/t5/Archived-Posts/Additional-line/m-p/1086136#M319710 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2181354">@Mburrows1</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Has the old order been fully cancelled down? I would recommend contacting our customer care team who can make sure this has been done so you can complete your order.&nbsp;</P> <P>&nbsp;</P> <P>Katie.</P> Fri, 01 Oct 2021 15:30:05 GMT Katie_B 2021-10-01T15:30:05Z https://community.ee.co.uk/t5/Archived-Posts/Additional-line/m-p/1086125#M319709 <P>Hi two days ago ordered I phone 13 pro max online. When I read confirmation noticed that memory was wrong size. I rang EE today and they cancelled my order which was on back order and told me to place an order for what I wanted.&nbsp;<BR />did this but then rejected on credit. Don’t understand&nbsp;</P> Fri, 01 Oct 2021 15:17:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Additional-line/m-p/1086125#M319709 Mburrows1 2021-10-01T15:17:39Z https://community.ee.co.uk/t5/Archived-Posts/Additional-line/m-p/1086136#M319710 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2181354">@Mburrows1</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Has the old order been fully cancelled down? I would recommend contacting our customer care team who can make sure this has been done so you can complete your order.&nbsp;</P> <P>&nbsp;</P> <P>Katie.</P> Fri, 01 Oct 2021 15:30:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Additional-line/m-p/1086136#M319710 Katie_B 2021-10-01T15:30:05Z