https://community.ee.co.uk/t5/Archived-Posts/How-do-I-cancel-a-pre-order/m-p/1083923#M319522 <P>I've been reading about the shipment issues with the iPhone 13 Pro-Max and it's clear that the delays are going to be a lot longer than the 14days EE are suggesting in their stock text.&nbsp; I've decided to cancel my pre-order for now and wait for my current 2yr contact to run out.&nbsp; Unsurprisingly there's no information on the website on how to do it and the queues on the phone are unusually long [nothing unusual there <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ].......&nbsp; How can I cancel the order?</P> Tue, 28 Sep 2021 10:55:07 GMT sullivandm 2021-09-28T10:55:07Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-cancel-a-pre-order/m-p/1083923#M319522 <P>I've been reading about the shipment issues with the iPhone 13 Pro-Max and it's clear that the delays are going to be a lot longer than the 14days EE are suggesting in their stock text.&nbsp; I've decided to cancel my pre-order for now and wait for my current 2yr contact to run out.&nbsp; Unsurprisingly there's no information on the website on how to do it and the queues on the phone are unusually long [nothing unusual there <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ].......&nbsp; How can I cancel the order?</P> Tue, 28 Sep 2021 10:55:07 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-cancel-a-pre-order/m-p/1083923#M319522 sullivandm 2021-09-28T10:55:07Z https://community.ee.co.uk/t5/Archived-Posts/How-do-I-cancel-a-pre-order/m-p/1083985#M319523 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2169999">@sullivandm</a>&nbsp; you have to call customer services to do this there is no other way.&nbsp;</P> Tue, 28 Sep 2021 11:53:57 GMT https://community.ee.co.uk/t5/Archived-Posts/How-do-I-cancel-a-pre-order/m-p/1083985#M319523 Chris_B 2021-09-28T11:53:57Z