topic Re: Order tracking in Archived Posts

Order tracking

JG771 — Mon, 27 Sep 2021 07:42:20 GMT

Order tracking just isn't working for me. Ordered phone last week and no updates. Please advise.

Chris_B — Mon, 27 Sep 2021 08:44:50 GMT

@JG771 Have you received a tracking number?

JG771 — Mon, 27 Sep 2021 09:21:32 GMT

Sorry to hear that. Frustrating.

JG771 — Mon, 27 Sep 2021 09:21:52 GMT

Hi Leanne. iPhone 12. Thank you.

Leanne_T — Mon, 27 Sep 2021 09:23:29 GMT

Which size and colour did you order?

Leanne 🙂

JG771 — Mon, 27 Sep 2021 09:23:32 GMT

No, the confirmation email doesn't have one.

JG771 — Mon, 27 Sep 2021 09:28:21 GMT

Standard size, not the mini. Mint green.

Leanne_T — Mon, 27 Sep 2021 09:29:47 GMT

Was this the 64GB, 128GB or 256GB?

Leanne 🙂

JG771 — Mon, 27 Sep 2021 09:30:42 GMT

64gb plus I ordered the 2019 airpods with wireless charging case

Leanne_T — Mon, 27 Sep 2021 09:32:45 GMT

Thanks @JG771

If you're unable to track the order and had no further updates, please get in touch with our Mobile Care team can check the order for you.

Let me know how you get on 🙂

Leanne.