https://community.ee.co.uk/t5/Archived-Posts/Samsung-s21/m-p/1082864#M319432 <P>@Profile closed&nbsp; You don’t have the device so you’re free to cancel the contract any point you like if you had the device then no you can’t. &nbsp;&nbsp;</P> Sun, 26 Sep 2021 08:55:34 GMT Chris_B 2021-09-26T08:55:34Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-s21/m-p/1082835#M319431 <P>Good morning all</P><P>I ordered the Samsung S21 in store on the 8/9/21 and today 26/9/21 I haven't received any news or phone.</P><P>Contract was made in store, although no confirmation email was sent. I was provided a pre-order number and a 7days until dispatch.&nbsp; It's nearly 20 days...</P><P>Worst case scenario, can I cancel my contract and go for something else? Store staff told me I have to wait until phone is delivered before cancelling. Is that true? If so that's unfair, being locked in a contract for weeks, without slaving a phone..</P><P>Been in store twice, the just say "wait for a text" and nothing more.&nbsp;</P><P>&nbsp;</P><P>Hope you guys can help me</P><P>&nbsp;</P><P>Regards</P><P>AA</P> Sun, 26 Sep 2021 08:20:04 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-s21/m-p/1082835#M319431 Profile closed 2021-09-26T08:20:04Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-s21/m-p/1082864#M319432 <P>@Profile closed&nbsp; You don’t have the device so you’re free to cancel the contract any point you like if you had the device then no you can’t. &nbsp;&nbsp;</P> Sun, 26 Sep 2021 08:55:34 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-s21/m-p/1082864#M319432 Chris_B 2021-09-26T08:55:34Z