topic Re: Samsung s21 white 256g in Archived Posts

Samsung s21 white 256g

Pantspantry — Fri, 24 Sep 2021 16:24:52 GMT

Upgraded my phone on 16th got order is on track text this morning but looking online says the phone is usually dispatched in 1 day how much longer will I have to wait any ideas ?

Re: Samsung s21 white 256g

Katie_B — Fri, 24 Sep 2021 16:39:22 GMT

Hello @Pantspantry.

Thanks for ordering with us.

I have checked our current stock levels and this phone does show as in stock.

I would recommend giving us a call so our customer care team can make sure your order is progressing.

Katie 🙂

Re: Samsung s21 white 256g

Pantspantry — Fri, 24 Sep 2021 19:14:24 GMT

Thank you @Katie_B unfortunately every time I ring I'm spending 10-15 minutes on hold without speaking to anybody 🙃

Re: Samsung s21 white 256g

Leanne_T — Sat, 25 Sep 2021 07:15:36 GMT

Hi @Pantspantry

I am sorry you would need to get in touch with our Mobile Care team, they will be happy to help you get this looked into.

Leanne 🙂