topic Re: Has my order been processed in Archived Posts

Has my order been processed

ml32 — Mon, 20 Sep 2021 08:24:36 GMT

Hi,

i have ordered a iPhone 11 64gb green and i revived the order number through email but haven’t received any other details on the order is there anyway I can find out more without calling 150 or the customer support team ?

thanks

Re: Has my order been processed

Katie_B — Mon, 20 Sep 2021 08:28:06 GMT

Hello @ml32.

Thanks for coming to the community.

When did you process your order?

The iPhone 11 64GB in Green is currently in stock and you should expect dispatch within 1 day.

Katie 🙂

Re: Has my order been processed

ml32 — Mon, 20 Sep 2021 08:30:03 GMT

Hello

i ordered the phone on Saturday around mid day and haven’t received any updates

Re: Has my order been processed

Katie_B — Mon, 20 Sep 2021 08:39:49 GMT

Hi @ml32.

Please allow today and if you still do not receive any updates pop back to me here on the community.

Katie 🙂

Re: Has my order been processed

ml32 — Mon, 20 Sep 2021 09:13:19 GMT

Okay no problem