https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079145#M319131 <P>Hi I ordered the Samsung Galaxy s21 with a monthly contract on the 14th September. I have only received my receipt through email and nothing since. And when I track it all it says is that it's been confirmed. I would like to know when I will be receiving my new phone and whys it taking for ages.</P> Sun, 19 Sep 2021 07:55:18 GMT Chrissy2122 2021-09-19T07:55:18Z https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079145#M319131 <P>Hi I ordered the Samsung Galaxy s21 with a monthly contract on the 14th September. I have only received my receipt through email and nothing since. And when I track it all it says is that it's been confirmed. I would like to know when I will be receiving my new phone and whys it taking for ages.</P> Sun, 19 Sep 2021 07:55:18 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079145#M319131 Chrissy2122 2021-09-19T07:55:18Z https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079166#M319132 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2142192">@Chrissy2122</a>&nbsp; &nbsp;It’s taking ages because Samsung have a parts issue. &nbsp;You’ll be waiting a while longer as all back orders have to be completed first. Some customers have already been waiting 2+ weeks. &nbsp;&nbsp;</P> Sun, 19 Sep 2021 09:22:05 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079166#M319132 Chris_B 2021-09-19T09:22:05Z https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079260#M319133 <P>You could be waiting a while as I ordered the same phone yesterday (256gb) and the site said the phone will be dispatched once they receive more stock so could be a few weeks yet. The 128gb said within 14 days usually.</P> Sun, 19 Sep 2021 15:16:35 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone-order/m-p/1079260#M319133 Tee193 2021-09-19T15:16:35Z