https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/1078856#M319099 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2118906">@Jack159</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Have you checked your junk/spam folders for an email?</P> <P>&nbsp;</P> <P>If you still don't have one, our Customer Care team will be able to give you an update on your order.</P> <P>&nbsp;</P> <P>Jon</P> Sat, 18 Sep 2021 10:12:59 GMT Jon_K 2021-09-18T10:12:59Z https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/1078730#M319098 <P>I purchased a phone 6 days ago but I haven’t received an email&nbsp;or text about it at all but the upfront payment has come out of my bank account. How do I track my order if I don’t have a&nbsp;confirmation email?</P> Fri, 17 Sep 2021 20:01:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/1078730#M319098 Jack159 2021-09-17T20:01:14Z https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/1078856#M319099 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2118906">@Jack159</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Have you checked your junk/spam folders for an email?</P> <P>&nbsp;</P> <P>If you still don't have one, our Customer Care team will be able to give you an update on your order.</P> <P>&nbsp;</P> <P>Jon</P> Sat, 18 Sep 2021 10:12:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/1078856#M319099 Jon_K 2021-09-18T10:12:59Z