https://community.ee.co.uk/t5/Archived-Posts/Order/m-p/1078603#M319089 <P>On Friday 10th September I upgraded my S10 to the S21 and was given an estimated delivery of up to 7 days, but to this day I have have no update on a delivery date and can't seem to get through to customer services as constantly on hold.</P><P>Can anyone help?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 17 Sep 2021 16:04:55 GMT waterboy79 2021-09-17T16:04:55Z https://community.ee.co.uk/t5/Archived-Posts/Order/m-p/1078603#M319089 <P>On Friday 10th September I upgraded my S10 to the S21 and was given an estimated delivery of up to 7 days, but to this day I have have no update on a delivery date and can't seem to get through to customer services as constantly on hold.</P><P>Can anyone help?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 17 Sep 2021 16:04:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Order/m-p/1078603#M319089 waterboy79 2021-09-17T16:04:55Z https://community.ee.co.uk/t5/Archived-Posts/Order/m-p/1078683#M319090 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2138157">@waterboy79</a>&nbsp; as Samsung cannot produces the device quick enough there is now back log of this device &nbsp;and Samsung have a chip shortage due to the current issues of what’s going on in the world. &nbsp; You need to be patient and wait nothing can be done to get the phone to you any sooner.</P> Fri, 17 Sep 2021 18:47:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Order/m-p/1078683#M319090 Chris_B 2021-09-17T18:47:10Z