topic No delivery date in Archived Posts

No delivery date

Tams1989 — Thu, 16 Sep 2021 20:13:52 GMT

I ordered the S21 last Tuesday and I was informed it would take 7 days to get to me. It has now been 9 days and I still have not received any updates or a delivery date.

Anyone else having this issue?

Re: No delivery date

Lemonlemongo — Thu, 16 Sep 2021 20:15:43 GMT

Yeah, I ordered on the 3rd. Not a clue when it'll arrive.

Re: No delivery date

Katie_B — Fri, 17 Sep 2021 07:33:51 GMT

Hello @Tams1989 and @Lemonlemongo.

Welcome to the community.

Please could you both provide me with the colour and memory size you ordered?

I would love to see if I can check our current guidance.

Katie 🙂

Re: No delivery date

Lemonlemongo — Fri, 17 Sep 2021 07:36:04 GMT

128gb, phantom violet. 👻

Re: No delivery date

Katie_B — Fri, 17 Sep 2021 07:39:39 GMT

Thanks for getting back to me @Lemonlemongo :).

I have checked and can see this colour and memory size is available to order and to expect dispatch within 21 days.

Hopefully it's not much longer for you.

Katie 🙂