topic Re: Re: Order tracking: pay monthly orders in Archived Posts

Re: Order tracking: pay monthly orders

Smac82 — Sat, 28 Aug 2021 12:18:10 GMT

I don't suppose there are guidelines for delivery times when the order was in stock when placed? I'm waiting on an S21, ordered Thursday, but still showing awaiting confirmation. I have the order number.

Thanks!!

Re: Re: Order tracking: pay monthly orders

Christopher_G — Sat, 28 Aug 2021 13:43:33 GMT

Which colour and memory size did you choose, @Smac82?

I'll check our stock levels.

Chris

Re: Re: Order tracking: pay monthly orders

Smac82 — Sat, 28 Aug 2021 18:39:51 GMT

Hiya @Christopher_G

Its phantom white 256 (or thereabouts lol). It certainly says its in stock when I check the order details. Its an upgrade if that makes a difference to where you check?

Thanks again!

Re: Re: Order tracking: pay monthly orders

Christopher_G — Sun, 29 Aug 2021 07:42:32 GMT

Thanks, @Smac82

The current guidance for new orders is to 'expect dispatch within 7 days'. If you're worried about your order at all, I'd recommend speaking to our Mobile Care team to check it.

Chris

Re: Re: Order tracking: pay monthly orders

Smac82 — Sun, 29 Aug 2021 09:17:47 GMT

@Christopher_G brilliant, thanks for your help!! I'll keep an eye on the order updates!!

All the best,

Shona

Re: Re: Order tracking: pay monthly orders

jarkimond — Wed, 08 Sep 2021 14:16:30 GMT

Hi Smac - did your phone arrive yet?

Re: Re: Order tracking: pay monthly orders

Smac82 — Sat, 11 Sep 2021 18:07:36 GMT

@jarkimond yes!!! It came on Thursday!!