https://community.ee.co.uk/t5/Archived-Posts/New-Phone-Confirmation/m-p/1074865#M318749 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2097214">@kaitlyn4</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>If you have not received the conformation email when you placed the order, please give us a call on&nbsp;<A href="tel:0800 956 6000" target="_blank">0800 956 6000</A>. The team will be happy to check the order for you.&nbsp;</P> <P>&nbsp;</P> <P>Thanks.&nbsp;</P> <P>&nbsp;</P> <P>Leanne.</P> Sat, 04 Sep 2021 06:56:17 GMT Leanne_T 2021-09-04T06:56:17Z https://community.ee.co.uk/t5/Archived-Posts/New-Phone-Confirmation/m-p/1074827#M318748 <P>Hello,</P><P>&nbsp;</P><P>On 2nd September, I place an order for a new contracted device (iPhone 12 Pro Max) and the £30 upfront cost came out and is sat in my pending, but I haven’t received any confirmation emails or texts saying its gone through. I just know the £30 has come out the account and is pending.</P><P>&nbsp;</P><P>Any way to know that it has gone through and when will I get a confirmation email?</P><P>&nbsp;</P><P>Thanks!</P> Fri, 03 Sep 2021 23:08:35 GMT https://community.ee.co.uk/t5/Archived-Posts/New-Phone-Confirmation/m-p/1074827#M318748 kaitlyn4 2021-09-03T23:08:35Z https://community.ee.co.uk/t5/Archived-Posts/New-Phone-Confirmation/m-p/1074865#M318749 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2097214">@kaitlyn4</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>If you have not received the conformation email when you placed the order, please give us a call on&nbsp;<A href="tel:0800 956 6000" target="_blank">0800 956 6000</A>. The team will be happy to check the order for you.&nbsp;</P> <P>&nbsp;</P> <P>Thanks.&nbsp;</P> <P>&nbsp;</P> <P>Leanne.</P> Sat, 04 Sep 2021 06:56:17 GMT https://community.ee.co.uk/t5/Archived-Posts/New-Phone-Confirmation/m-p/1074865#M318749 Leanne_T 2021-09-04T06:56:17Z