https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074634#M318736 <P>How long have you had this device?</P> Fri, 03 Sep 2021 08:01:38 GMT wardi 2021-09-03T08:01:38Z https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074632#M318735 <P>I purchased a phone online but I am not getting along with it due to battery life and screen.&nbsp;</P><P><BR />I'd just like to change to a SIM Only contract and use my old phone.</P><P>&nbsp;</P><P>Can I return a used phone if purchased online?&nbsp;</P> Fri, 03 Sep 2021 07:58:48 GMT https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074632#M318735 Daulby90 2021-09-03T07:58:48Z https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074634#M318736 <P>How long have you had this device?</P> Fri, 03 Sep 2021 08:01:38 GMT https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074634#M318736 wardi 2021-09-03T08:01:38Z https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074657#M318737 <P>Yes, if it's within 14 days of its delivery.</P> <P>&nbsp;</P> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><A href="https://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/EE/Website%20Returns%20Form%20V2.pdf" target="_blank" rel="noopener" data-di-id="di-id-520e60e1-2e8d704b">fill in this cancellation form</A></DIV> </LI> <LI> <DIV class="in-article-module__number">email it to<SPAN>&nbsp;</SPAN><A href="mailto:channel.returns@ee.co.uk" data-di-id="di-id-46a316ad-6f480d2b" target="_blank">channel.returns@ee.co.uk</A><SPAN>&nbsp;</SPAN>or post it to:&nbsp;</DIV> <P>&nbsp;</P> <P><STRONG>Channel Returns</STRONG></P> <P>Mercia House</P> <P>Senhouse Road</P> <P>Darlington DL1 4YB</P> </LI> <LI> <DIV class="in-article-module__number">EE team will be in touch with further instructions</DIV> </LI> </OL> Fri, 03 Sep 2021 09:29:35 GMT https://community.ee.co.uk/t5/Archived-Posts/14-day-return/m-p/1074657#M318737 XRaySpeX 2021-09-03T09:29:35Z