topic Re: No order update in Archived Posts

No order update

Darraghclancy — Wed, 25 Aug 2021 08:29:24 GMT

I upgraded my EE contract last week to an iPhone 12pro. It said it would be “super fast delivery” and dispatched within 2 days. I have heard nothing since receiving my confirmation and my order number doesn’t work on the tracking page.

Re: No order update

Leanne_T — Wed, 25 Aug 2021 10:30:41 GMT

Hi @Darraghclancy

Welcome to the community.

Which colour and size iPhone 12 Pro did you order?

Speak soon 🙂

Leanne.

Re: No order update

Darraghclancy — Wed, 25 Aug 2021 11:03:49 GMT

Hi Leanne!

Thanks for the speedy reply!

Apologies it was an iPhone 12, not the pro model, and in black. Looking through other messages it appears it is out of stock, any idea how long before it comes back in?

All the best,
Darragh ***** [mod edit: please don't post personal details on the forum]

Re: No order update

Leanne_T — Wed, 25 Aug 2021 10:53:40 GMT

No problem @Darraghclancy

Which model size did you order?

Leanne 🙂

Re: No order update

Darraghclancy — Wed, 25 Aug 2021 11:03:32 GMT

Hi again Leanne,

It was the 128Gb model! I assume this is what you meant. My order number is **************

Thanks

Darragh *****

[mod edit: please don't post personal details on the forum]

Re: No order update

Leanne_T — Wed, 25 Aug 2021 11:05:26 GMT

I did, thanks @Darraghclancy

That model iPhone 12, is showing expect despatch within 21 days.

Once we have your order, DPD will contact you to let you know when this will be delivered 🙂

Leanne.