topic Re: Early upgrade in Archived Posts

Early upgrade

Watson1980 — Tue, 24 Aug 2021 08:36:28 GMT

Morning

I’m on a tariff where I can upgrade early but give the handset back

id like to upgrade early and still keep the existing handset so I’d like to know how much to pay off my current contract pls

Re: Early upgrade

Christopher_G — Tue, 24 Aug 2021 10:41:48 GMT

Hi @Watson1980

Welcome to the community.

What kind of phone is the one you're looking to keep?

Chris

Re: Early upgrade

Watson1980 — Tue, 24 Aug 2021 11:28:19 GMT

I currently have the iPhone 11 Pro Max

ideally I’m trying to lower my plan so looking at either another iPhone cheaper or either going to a Samsung

Re: Early upgrade

Christopher_G — Tue, 24 Aug 2021 11:32:15 GMT

Ah, OK cool. Check out this Upgrade Anytime help page, @Watsoin1980.

It would depend on how much time you have left on your contract, and the memory size of your iPhone 11 Pro Max. The help page tells you how much it would cost to keep the phone.

Chris 🙂

Re: Early upgrade

Watson1980 — Tue, 24 Aug 2021 11:41:20 GMT

About 4 months left on this specific contract.
is there anyway someone could look at it for me and dm me what the costs are and if ok I’ll happily call in later

Re: Early upgrade

Christopher_G — Tue, 24 Aug 2021 12:02:30 GMT

Which memory size is your iPhone, @Watson1980?

If you're not sure, just go to settings > General > About > Capacity.

Chris

Re: Early upgrade

Watson1980 — Tue, 24 Aug 2021 12:04:53 GMT

64gb

Re: Early upgrade

Christopher_G — Tue, 24 Aug 2021 12:11:00 GMT

Thanks, @Watson1980.

If you have less than 12 months remaining on your contract and you're looking to upgrade early as part of the upgrade anytime option, the cost to keep your iPhone 11 Pro Max 64GB would be £495.

Once you hit the last 45 days of your contract, you can upgrade normally, without an early upgrade fee and keep the phone at no extra cost.

So if you can hang on till then, that would probably be the cheaper option.

If you would like to someone to check your account specifically, I'd recommend trying our live chat option on the get in touch help page. 🙂

Chris

Re: Early upgrade

Christopher_G — Tue, 24 Aug 2021 12:31:39 GMT

Hi @Watson1980

You should be able to live chat through the link I posted in my previous post.

This one: get in touch.

Chris