topic Re: Re: Texting customer services. in Archived Posts

Re: Texting customer services.

Geta13 — Wed, 18 Aug 2021 09:46:09 GMT

I subscribed to EE I paid 30 pounds and the phone didn't arrive, what's going on?

Re: Re: Texting customer services.

Christopher_B — Wed, 18 Aug 2021 12:59:42 GMT

Hi @Geta13

I hope you're well and having a nice day, other than this issue of course.

Could I please just ask when you placed the order and what make and model phone you ordered?

Thanks

Chris

Re: Re: Texting customer services.

Geta13 — Thu, 19 Aug 2021 07:56:18 GMT

13 August

Ref:xko284814155

Samsung Galaxy S21 5G 128GB

Re: Re: Texting customer services.

Christopher_B — Thu, 19 Aug 2021 08:02:29 GMT

Thanks @Geta13

What colour is it you've ordered?

Chris

Re: Re: Texting customer services.

Geta13 — Thu, 19 Aug 2021 08:17:26 GMT

Phantom Violet

Re: Re: Texting customer services.

Christopher_B — Thu, 19 Aug 2021 08:28:06 GMT

Thanks @Geta13

I've checked and that version on the phone is out of stock at the moment. I've checked and we have no timescale of when we will be getting more, but we'll keep you up to date.

Thanks

Chris