Can't add to plan anymore

15007ab — Wed, 18 Aug 2021 18:51:26 GMT

Hello,

I received a text saying my add to plan item is paid up so I tried to add another item but I'm unable to.

When I choose the item and click the buy now pay later button it just takes me back to my account.

I have had several items in the past and had no issues but now I've repaid them I can't seem to add any more.

I'm a few months into an upgrade and I'm up to date with my bill.

Thanks for any help you can offer

Re: Can't add to plan anymore

Christopher_B — Thu, 19 Aug 2021 07:03:59 GMT

Hi @15007ab

I hope you're well and having a nice day, other than this issue of course.

The best thing to do is have a chat with our customer care team, they'll be able to take a look at your account to check why this isn't working for you.

Thanks

Chris

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Can't add to plan anymore

Re: Can't add to plan anymore