topic Just submitted a returns form but no confirmation email ? in Archived Posts

Just submitted a returns form but no confirmation email ?

FormattedGnu — Mon, 09 Aug 2021 18:13:30 GMT

Re: Just submitted a returns form but no confirmation email ?

Chris_B — Mon, 09 Aug 2021 19:02:15 GMT

@FormattedGnu Do you have it now ? Have you checked your spam folder if you don’t have it ?

Re: Just submitted a returns form but no confirmation email ?

FormattedGnu — Mon, 09 Aug 2021 19:07:14 GMT

No. Not that I can see .

Is it normal to receive one after submitting or can they take a little
while to come through ? No biggie as I can always call up tomorrow 🙂

Re: Just submitted a returns form but no confirmation email ?

Jon_K — Tue, 10 Aug 2021 07:14:19 GMT

Hi @FormattedGnu.

If you still haven't received anything about this, I'd recommend giving our Customer Care team a call.

They will be able to check your account and give you an update 🙂

Jon

Re: Just submitted a returns form but no confirmation email ?

FormattedGnu — Tue, 10 Aug 2021 07:17:14 GMT

Morning.

Yes I will call them later today.

Thanks

Re: Just submitted a returns form but no confirmation email ?

Jon_K — Tue, 10 Aug 2021 08:00:59 GMT

Thanks @FormattedGnu.

Let us know how you get on.

Jon