topic Re: Refunds in Archived Posts

Refunds

tlw2288 — Mon, 18 May 2020 06:53:12 GMT

I placed an order on the 30 April and subsequently called 150 and had it cancelled 05 May and a new order placed which has successfully arrived however the original order has not been refunded for the upfront payment and I was told I would receive it within 3-5 working days.

I have received no email confirmation of the cancelled order nor my refund. how can I find out what has happened to this order and where my refund is?

Re: Refunds

Chris_B — Mon, 18 May 2020 07:25:24 GMT

@tlw2288 Customer services can help you with this.

Re: Refunds

REFUND — Fri, 06 Aug 2021 13:53:38 GMT

Give me my **bleep** money back," 3 to 5 working days" my **bleep**. I'm overdrawn and homeless.

Re: Refunds

Christopher_B — Fri, 06 Aug 2021 15:32:59 GMT

Hi @REFUND

I hope you're well and having a nice Friday, other than this issue of course.

Have you arranged a a refund that hasn't been processed?

Thanks

Chris