topic Re: Delivery No Phone in Archived Posts

Delivery No Phone

KatKennedy — Fri, 30 Jul 2021 16:12:31 GMT

Has anyone else had this problem,

where their delivery showed up with out their phone and wireless docking charger, but just a screen protector,

which I did order, but it also had a plug and USB lead. Have reported this to EE but still without new phone and now have to wait for them

to investigate!! Just curious to see if anyone else had the same issue?!

Re: Delivery No Phone

Chris_B — Fri, 30 Jul 2021 16:25:04 GMT

@KatKennedy you don’t always get everything in one delivery. Was your tracking number for the phone or the other items ?

Re: Delivery No Phone

KatKennedy — Fri, 30 Jul 2021 17:23:14 GMT

Apparently the phone was meant to be in the package with the charging dock, Plus I had stuff in the order that wasn’t even mine

Sent from my iPhone

Re: Delivery No Phone

Christopher_B — Sat, 31 Jul 2021 07:32:41 GMT

Hi @KatKennedy

I hope you're well and having a nice weekend, are you up to much or having a chilled one?

It sounds like you've spoken to someone about this, is it all sorted?

Thanks

Chris

Re: Delivery No Phone

KatKennedy — Sat, 31 Jul 2021 09:14:14 GMT

Hi Chris,

I don’t know about all sorted as still don’t have my phone or wireless dock charger.
But they r investigating,
So goodness knows how long that will take. xxxxx

Sent from my iPhone

Re: Delivery No Phone

Christopher_B — Sat, 31 Jul 2021 09:16:30 GMT

@KatKennedy The team will get everything sorted as fast as they can.

Please keep us in the loop about what's happening.

Thanks

Chris

Re: Delivery No Phone

KatKennedy — Sat, 31 Jul 2021 11:24:14 GMT

Sure thing Chris, thank u for the messages xxxxx

Sent from my iPhone