topic Re: Add to plan charger not received in Archived Posts

Add to plan charger not received

Carlos2985 — Sun, 19 Apr 2020 07:57:31 GMT

Jon_K — Mon, 20 Apr 2020 12:58:55 GMT

Welcome to the community.

What product did you order on Add To Plan?

Did you check the whole box?

Jon

hargreavesb1977 — Mon, 19 Jul 2021 17:07:48 GMT

Same. Ordered a wireless charger as an add on and not heard a peep. Had my phone almost a fortnight now...

Leanne_T — Tue, 20 Jul 2021 06:48:09 GMT

Thanks for coming to the community.

Which charger did you order?

Thanks 🙂

Leanne.

hargreavesb1977 — Tue, 20 Jul 2021 09:23:14 GMT

Samsung wireless. Add on monthly.

Leanne_T — Tue, 20 Jul 2021 09:31:31 GMT

Did you place the order for the Samsung wireless charger when you ordered your phone two weeks ago?

Leanne 🙂

hargreavesb1977 — Tue, 20 Jul 2021 09:45:14 GMT

It was ordered on the 9th I believe. I went into the ee shop today but they
were unable to help.

Leanne_T — Tue, 20 Jul 2021 09:52:37 GMT

In this case please give us a call on 150, our Mobile Care team can check the order for you.

Let me know how you get on 🙂

Leanne.